First, about the order
All goods are two pieces of batch, support mixed batch! Alipay guarantee transaction!
Second, about concessions
1. Free mail: over 80 in Jiangsu, Zhejiang and Shanghai, over 120 in other regions (except Xinjiang and Tibet);
2. Members: Members enjoy store discounts and other activity privileges. For details, refer to the Member area on the home page of the store. Member benefits are automatically generated by the Alibaba system. Alibaba will automatically calculate the number and amount of each member's transactions, which will be automatically upgraded when accumulated to certain conditions. After a successful transaction, the Alibaba system will automatically include you in our member system
3. Activities: In order to provide more affordable goods for the majority of buyers, we will launch a variety of promotional activities every week and from time to time, please look forward to!
Third, about the product factory professional jewelry wholesale, product mass production, basically manual processing, different batches of products may have slight differences, minor defects (do not affect sales) can not be avoided, please forgive me! For customers with very demanding quality, please go to the counter to buy!
Four, about color
1. Most of the goods in this shop are taken in kind, with a small number of network pictures; Color by professional proofreading, and the real tile drawing is the closest, because of the light, the color of the computer monitor on the comparison and color temperature and other factors, color difference is inevitable, the picture is for reference only, please refer to the actual subject, mind careful shooting!
2. Regarding the style and color issues, the default is to allocate goods according to the order, and the style or color remarks are not supported (except for special instructions on the product page); We will try our best to arrange the goods according to your requirements, but it is inevitable that there may be a shortage, I hope you can bear with us. If the temporary out of stock (you can also place an order note missing payment color random), we will want want or phone to inform you, please understand!
Due to the large daily shipment, we will arrange the shipment according to the time order of payment within 24-48 hours after your payment is successful, the transportation time will be different due to the distance, weather and the operation process of different express companies, under normal circumstances, after delivery, Jiangsu, Zhejiang and Shanghai are generally 1-3 days to other areas 3-5 days, and remote areas 5-7 days! If you have not received the product within the corresponding time, please contact our after-sales service. (If you encounter the network sales season, the explosion of shipments, express companies and other situations caused by delays or lost items, please understand oh, we will make proper treatment.)
Six, about after-sales
1. Signing: Please be sure to check the goods and sign, this is your right, but also the key to our after-sales work, thank you for your cooperation. (If it is not convenient for you to sign in person, please inform your friends, relatives or doormen who will sign for you.)
2. Lack or quality problems: if you receive the goods after the lack of goods or quality problems, please contact after-sales service within three days after signing, quality problems, please take photos after receiving the goods to us to confirm, you can contact us after sales want want send pictures, we will give you a satisfactory solution.
3. Return and exchange: If you are not satisfied with the goods, do not like, in the case of unused and does not affect the secondary sales, you can return and exchange; General goods default support within three days after signing for no reason to return or exchange goods, some goods support seven days no reason to return services. Note: The following conditions are not eligible for return: A returned product packaging is damaged or incomplete, product accessories or related information is incomplete; B Unauthorized repair or modification; C is not used or stored in normal ways; D color difference is not refundable, beyond the after-sales service period of goods. After-sales service is the most basic service of the company, we are willing to provide you with good after-sales service, at the same time, good after-sales service also needs the cooperation of customers, please carefully read the above instructions before returning or replacing the goods, as far as possible according to the above provisions of the company, so as not to affect your after-sales service. As for the handling of damaged and defective products above, if the customer wants to return all the orders, the freight shall be borne by the buyer according to Alibaba regulations. More detailed instructions can refer to the announcement on the home page of the store, if you have any questions, please leave a message or consult online customer service, placing an order means that you agree to the above terms, the final interpretation right belongs to the company. Solution to the out-of-stock problem: Generally, we will contact the buyer, inform the reason for the out-of-stock, and obtain the buyer's consent to change the style or color. If the buyer cannot be contacted, then the default is the principle of how many goods can be issued according to the order. The rest of the payment will be refunded 100% to the buyer.
